Say Hi from Aziz, IT Support Specialist and Cybersecurity Pro

I provide clear, effective solutions to complex IT challenges and secure digital environments. I love what I do, and I keep it straightforward and reliable—just like that!

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02+

Years of
Experience

05+

Certification completed on
CompTIA & TestOut

About

"Every great solution begins with
an even better understanding"

I am a dedicated IT professional with over two years of experience providing technical support and IT solutions across diverse organizations. After graduating in 2019 with a Bachelor’s degree in Computer Science, I began my career as an IT Support Specialist with Adroit Associates, a consulting firm managing U.S.-based projects in Afghanistan. There, I honed my skills in technical troubleshooting, network support, and system security, offering vital assistance to clients and employees alike. My responsibilities ranged from managing ticketing systems for efficient issue resolution to conducting network diagnostics, maintaining hardware and software, and safeguarding systems against vulnerabilities.

In 2021, amidst significant changes in Afghanistan, I embarked on a new journey in Canada with my young family. Adapting to new challenges, I soon secured a role as an IT Support Technician on contract with AptiGrow Academy Inc, where I spent a year providing IT support to employees and students. My work included troubleshooting hardware and software issues, ensuring smooth IT infrastructure operations, and keeping meticulous records of service requests and solutions. Through this role, I gained valuable experience in the Canadian IT landscape and strengthened my commitment to delivering exceptional support.

While working at AptiGrow, I pursued further education, earning a Cybersecurity Specialist diploma from CDI College with a distinguished 94% grade. This academic achievement, coupled with my practical experience, has equipped me with a deep understanding of cybersecurity principles and best practices. My journey reflects resilience, adaptability, and a passion for learning, and I am eager to continue making a meaningful impact in the IT and cybersecurity fields.

Resume

Education & Experience

2024 - Ongoing

IT Technical Support

Primacorp Ventures Inc (CDI College Brampton)

2022 - 2024

IT Support Technician

AptiGrow Academy Inc

Diploma in Cybersecurity Specialist

CDI College

2021 - 2022

IT Support Specialist

Adroit Associates

2015 - 2019

Bachelor Degree of Information Technology

RANA University

Services

My Specializations

Cybersecurity

Specialized in threat detection, vulnerability management, and implementing security best practices to safeguard systems and data

IT Support Sloutions

Specialized in troubleshooting, technical support, and optimizing IT systems for efficient and reliable performance.

Web Design and Development

Alongside my expertise in Cybersecurity and IT Support, I also have strong skills in Web Design and Development, with proficiency in technologies including HTML, CSS, JavaScript, PHP, Laravel, jQuery, and WordPress.

my skills

My Advantages

80%

Cybersecurity

92%

IT Support

85%

Web Design & Development

testimonial

Trusted by Employers

contact

Let's Work Together!

iam.azizahmadi@gmail.com | +1 (647) 916-1306

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